Contact me now for  your one day etiquette training. Individuals and companies welcome. 

The training will cover: 

Making Introductions

Digital Etiquette 

Dining Etiquette

Dress Codes 

Deportment 

Improve Communication 

All courses CPD accredited 



A leading national newspaper (Thisday) reported:

"The globally renowned Ellen Russell comes to Lagos......The participants called it the best training they had ever had."


".."

The Workplace 



     

The English School of Business and Social Etiquette has built an excellent reputation for delivering corporate training and etiquette courses worldwide. Courses are certified for CPD and recognised internationally.


We often get into difficult situations at work and wonder how to manage them. This module will really help you to improve your relationship with others and manage the workplace environment more confidently. When you can do this it will not only make you feel better and more confident it will improve productivity, efficiency and general harmony in the workplace.   

​If employees feel uncomfortable in the workplace, then absenteeism can rise, there are staff turnover increases and managers must spend time mediating conflict. More money is spent on support and grievances and more pay-outs are made to prevent legal action.   You can really add to the harmony in the workplace environment with appropriate behaviour. This module will increase your effectiveness and your productivity.
​P​​rotocol for Running Effective Meetings 
Before the meeting think about the following 
Preparation 
The role of the Chair 
Agenda 
Minutes 
At the start of the meeting ​
Agree a set of rules 
During the meeting 
Reaching decisions 
Action Agreed  

Business Card Protocol 
Presenting your business card 
Receiving a business card ​
​Some cultural issues with business cards

​Acceptable behaviour with work colleagues 
Unacceptable Behaviour  

How to deal with bullying in the work environment 
Workplace bullying 
Examples of bullying 
Managing Conflict  

Time Management  
​Inappropriate use of emails, texts and telephone calls  
Problems encountered working in an open plan office 
Wearing inappropriate clothing 
Confidential conversations 
​​
Noise in the workplace 
Distractions