Contact me now for your one day etiquette training. Individuals and companies welcome.
The training will cover:
All courses CPD accredited
"The globally renowned Ellen Russell comes to Lagos......The participants called it the best training they had ever had."
The English School of Business and Social Etiquette has built an excellent reputation for delivering corporate training and etiquette courses worldwide. Courses are certified for CPD and recognised internationally.
Straight forward communication
Achieve mutual goals
Setting appropriate boundaries
Examples of ways boundaries can be crossed.
Dealing with inappropriate boundaries
Ways to set clear boundaries
Recognising stressful situations
Signs of stress
The physical symptoms
Acceptable behaviour with work colleagues
Raising awareness of bullying in the work environment
Workplace bullying Examples of bullying
Understanding Power Dynamics
Dealing with Power dynamics
Recognise your own power
Useful ways to deal with difficult situations.
Pick your battles wisely
Appropriate Emotions at work
Negative emotions, such as guilt, anger, stress,
Positive emotions such as happiness and enthusiasm
Suppression of emotions
Effective ways to manage your emotions
This module will help you to "deal with it. " Most of us know that feeling when we can't stop thinking about something which has upset us through the day. If we fail to deal with situations they cause us distress. This module will improve your ability to deal with difficult situations. This course explains more in-depth relationship dynamics and how power is used in relationships. It is a fact that if the workplace is more harmonious it will improve morale, productivity and efficiency while also reducing time off for sick leave. It will also help you to improve your relationships and be a lot more confident in your knowledge of what is appropriate behaviour in the workplace.